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Effective from: 2026-09-02
Welcome to Domilo (available at mydomilo.com). By accessing or using our services, you agree to the following terms. Please read them carefully.
Application: the Domilo web application and its features.
Services: all features provided by the Domilo application and any other tools or content available through the Application.
Domilo: Mgr. Alexander Macinský, i.e. the entity that operates and owns mydomilo.com, where a legal entity is meant. In other contexts, the Domilo Application and its Services.
3.1 Application name: Domilo
3.2 Description: Chores for everyone in the household.
3.3 Operator details:
3.4 Contact:
For any questions, contact us at support@mydomilo.com.
By accessing the Application or using the Services, you agree to these terms and conditions and to all applicable laws and regulations. If you disagree with any part of these terms, you may not use the Services.
5.1 Subscription plans: We offer the following plans:
5.2 Lifetime subscription: A lifetime subscription provides access for the lifetime of the Application. The "lifetime of the Application" means the period during which Domilo makes the Application and the Services available. If the Application is discontinued or no longer supported, the lifetime subscription ends. Domilo reserves the right to discontinue the Application and the Services at its own discretion. Additional features, such as any tools based on artificial intelligence, may be charged separately.
6.1 Creating an account: An account is required to access paid features.
6.2 Data collected: When you sign up with Google, we collect your email address, name and profile picture URL. Further data may be processed by Stripe and/or Paddle for the purpose of payments. We take your privacy seriously and comply with the applicable data protection regulations, including the GDPR. For details, see the privacy policy.
7.1 Payment methods: Payments are made by card through Stripe and/or Paddle, depending on the region. Where Paddle is used, it acts as the Merchant of Record. This means Paddle is responsible for the transaction, including payment processing, taxes and invoicing. For transactions processed by Paddle, its terms also apply:
7.2 Purchase data: Purchase data, including transaction details and the payment method, is processed securely by Stripe and/or Paddle, depending on the region. Payment data is kept to the extent needed to keep a record of transactions.
7.3 Refunds: We give refunds on the following conditions:
How to request a refund:
Time limits:
For any questions about refunds, contact support@mydomilo.com.
8.1 User-generated content: Users create their own content. Domilo is not responsible for it and reserves the right to remove content it considers inappropriate. Users grant Domilo a non-exclusive, worldwide, royalty-free and perpetual licence to use, reproduce, distribute, modify, publish, translate and display their content, including for commercial purposes. Ownership of the content remains with the users.
8.2 Compliance with the law: When using the Services, users must comply with all local, national and international laws and regulations.
9.1 Privacy policy: How we handle data is described in a separate document.
9.2 Data handling: We store your name, email address and the content you create in the application. Payment data is processed by Stripe and/or Paddle, and we do not store it. We keep data for as long as needed to provide the Services and for the purposes stated in the privacy policy. If you delete your account, we permanently remove your personal data within 30 days, except where we are required to keep it for legal, regulatory or security reasons. Shared or used data is kept in anonymised form.
Users are expressly prohibited from:
10.1 Any unlawful activity.
10.2 Spamming or harassing other users.
10.3 Collecting data from the Application without permission.
10.4 Unauthorised modification of the software.
10.5 Using the Services in a way that could damage, disable, overburden or impair the Application.
10.6 Using automated systems to extract data from the Application, whether for commercial or non-commercial purposes.
Minimum age: To use the Application and the Services, a user must be at least 16 years old. By accessing the Services, you declare that you are at least 16. If you are under 16, you may not use the Application and the Services.
Note for the legal review: the application is meant for the whole household, children included. Please add how the age restriction applies to child profiles that a parent creates and manages and that have no account of their own.
12.1 Termination: Accounts may be terminated or suspended if a user breaches these terms, or at our discretion. An account may also be terminated after two years without activity, not counting periods with an active subscription. Where a subscription existed, termination may take place two years after it ended, if no activity has been recorded in the meantime.
12.2 Termination of a subscription: Domilo reserves the right to terminate any subscription, including a lifetime one. The reasons may include, among others, misuse of the Services, a breach of these terms, or providing the subscription no longer being commercially or legally sustainable. A subscription may also be terminated if the Application is discontinued or no longer supported. In that case we will notify you of the termination, and you may receive a pro rata part of the subscription back, except in cases of a breach of these terms. For a lifetime subscription, the pro rata part is calculated over a three-year period.
12.3 Notice of termination: We will notify users by email in advance of the termination or suspension of an account or subscription. In the case of serious breaches that immediately threaten the security or integrity of the Services, Domilo reserves the right to terminate or suspend an account without prior notice.
12.4 Data after termination: Data used exclusively by a terminated user will be permanently deleted. Shared or used data is kept in anonymised form.
13.1 Links: The Application may contain links to other websites that Domilo does not operate or endorse. We are not responsible for their content or practices.
14.1 Ownership: Unless stated otherwise, all content and software belong to Domilo.
14.2 Use: You may use the content for your own needs and when teaching others. Any other use is prohibited without express consent.
If you believe that content in the Application infringes your copyright, let us know, including the details. We will respond promptly, remove the disputed material or disable access to it, and take any other necessary steps.
By using the Services, you represent that you will comply with all applicable regulations and that you have the right to upload the content you upload. You also represent that the information you provide is accurate, complete and up to date.
We reserve the right to change these terms at any time. The date of the last change will be shown on our website. It is the user's responsibility to review the terms regularly; by continuing to use the Services, the user agrees to their current version.
If any provision of these terms proves to be invalid or unenforceable under applicable law, this does not affect the remaining provisions, which stay in force. The invalid or unenforceable provision will be modified to the extent necessary to make it valid and enforceable; where that is not possible, it will be replaced by a valid provision that comes closest to the original intent.
These terms are governed by and construed in accordance with the law of the Czech Republic. Any disputes arising from these terms fall under the exclusive jurisdiction of the courts of the Czech Republic.
20.1 Nature of the materials: The materials in the Application are for general information and educational purposes. They are provided "as is", without any express or implied warranties.
20.2 Accuracy and timeliness: We try to keep the materials in the Application accurate and up to date, but we do not guarantee their completeness, reliability or correctness. The user is responsible for verifying information before using it.
20.3 Limitation of liability: Domilo is not liable for any direct, indirect, incidental, consequential or punitive damages arising in connection with the use of, or inability to use, the Services.